Disabled
Travel
Travel by
people with disabilities, also known as "disabled travel" or
"accessible travel," is on the rise. The travel industry is waking up
to disabled travelers' special needs by providing more services and greater
accommodation. Meanwhile, the sheer abundance of information on accessible
travel is astounding -- much of it generated by disabled travelers themselves.
The Americans with Disabilities Act guarantees that disabled travelers receive equal treatment under the law. While this would be the case in a perfect world, it doesn't always work out that way in real life, especially in foreign countries where accessibility regulations vary widely. Despite having common sense, considerable public sentiment and strength in numbers, disabled travelers frequently face inadequate facilities, prejudice, misinformation, general hassles and higher prices than other travelers.
Compounding the problem is the fact that there are as many disabilities as there are disabled folks. Each person's needs are a little different, and traveling in cookie-cutter airline seats, hotel rooms and rental car fleets can be very tricky. The following tips and resources will help disabled travelers and their companions anticipate some of the snags of accessible travel.
Disabled Travel Tips
1. Call ahead. Service providers are required by law in many cases to accommodate travelers with special needs. However, most need some time to make the necessary arrangements. Mention your needs at the time of reservation, and call the provider 24 to 48 hours before your arrival to confirm that proper accommodations have been made.
2. Be specific and clear when describing a disability. Not all service providers know the "lingo" of accessible travel, or the medical terms for certain conditions. Give as many details as you can about what you can and can't do, and don't downplay the severity of the disability. The more information a service provider has, the better they will be able to accommodate you.
3. Be specific and clear when describing the trip to your doctor. A doctor can often prescribe measures for coping with an unusually long flight, limited medical facilities at your destination, the unavailability of prescription drugs and other pitfalls of traveling. Be prepared -- in some cases, your doctor may question the advisability of travel.
The Americans with Disabilities Act guarantees that disabled travelers receive equal treatment under the law. While this would be the case in a perfect world, it doesn't always work out that way in real life, especially in foreign countries where accessibility regulations vary widely. Despite having common sense, considerable public sentiment and strength in numbers, disabled travelers frequently face inadequate facilities, prejudice, misinformation, general hassles and higher prices than other travelers.
Compounding the problem is the fact that there are as many disabilities as there are disabled folks. Each person's needs are a little different, and traveling in cookie-cutter airline seats, hotel rooms and rental car fleets can be very tricky. The following tips and resources will help disabled travelers and their companions anticipate some of the snags of accessible travel.
Disabled Travel Tips1. Call ahead. Service providers are required by law in many cases to accommodate travelers with special needs. However, most need some time to make the necessary arrangements. Mention your needs at the time of reservation, and call the provider 24 to 48 hours before your arrival to confirm that proper accommodations have been made.
2. Be specific and clear when describing a disability. Not all service providers know the "lingo" of accessible travel, or the medical terms for certain conditions. Give as many details as you can about what you can and can't do, and don't downplay the severity of the disability. The more information a service provider has, the better they will be able to accommodate you.
3. Be specific and clear when describing the trip to your doctor. A doctor can often prescribe measures for coping with an unusually long flight, limited medical facilities at your destination, the unavailability of prescription drugs and other pitfalls of traveling. Be prepared -- in some cases, your doctor may question the advisability of travel.
4. Take a doctor's note and phone number. Travel with a statement from your doctor, preferably on letterhead, covering your condition, medications, potential complications, specia needs and other pertinent information. Be sure you have a number where your doctor (or another medical professional) can be reached in an emergency situation at any hour of the day.
5. Bring extra medication. Many experts advise that you travel with two complete packages of essential medication in case of emergency. Store all medications and other necessary medical supplies in your carry-on bag.
6. Investigate physician availability where you will be traveling. Your doctor, health care provider, insurance company or local embassy can provide the names and contact numbers of physicians at your destination.
7. Carry medical alert information, preferably in a place that a medical professional or anyone who assists you will find easily (wallet card, necklace, close to your identification).
8. Consider using a specialist travel agent. Some agents provide stellar niche services; one might be very experienced in working with hearing-impaired travelers, another with developmentally impaired travelers. Since the requirements for these varied travelers can be staggeringly different, it helps to find someone who knows the ropes. Check the agent search feature at the TravelSense.org to find qualified travel agents across the U.S.
9. Avoid connecting flights. Although wheelchairs are the last items to be checked into the luggage compartments, and thus first to be pulled off, flying direct can save you unnecessary time and hassle. One exception: If you have trouble manuevering into airplane lavatories, long flights may become uncomfortable -- so a series of shorter flights might be a better option. If you do choose to connect, be sure to allow plenty of time between flights (we'd recommend at least 90 minutes) to get from one gate to the next.
10. Allow plenty of time before your flight to check in, get through security and transfer to your gate. Arrive at least two hours before a domestic flight and three hours before an international flight -- more if you're traveling at a peak time.
11. Check in with your flight attendant before your plane lands to make a plan for exit.
12. Don't forget about transportation to and from the airport. If you have a wheelchair,
make arrangements in advance to have an accessible
vehicle pick you up in your destination city.13. Bring spare parts and tools. Wheelchairs can take tremendous abuse while traveling; assemble a small kit of spare parts and tools for emergency repairs. You may also be required to dismantle a wheelchair for certain flights or activities; make sure you and your traveling companions know how to do this.
14. Know your rights. Before going through airport security, be aware of the TSA's rules for travelers with disabilities and medical conditions. The Department of Transportation's Aviation Consumer Protection Division has a comprehensive guide to the rights of disabled air travelers.
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